Greve-Davis specializes in helping companies improve their reverse logistics and aftermarket services. We help companies in a number of ways depending on their unique needs and position in the market.  Our services include:

  • Reverse logistics program audits
  • 3PL pricing model development
  • 3PL contract negotiations
  • Reverse logistics market research and analysis
  • Liquidation program review and process improvement
  • Reverse logistics system design
  • Retail supplier agreement terms & conditions analysis and negotiations

We have experience in all aspects of reverse logistics. Since the late 1980′s Curtis Greve and Jerry Davis have worked with retailers, manufacturers, 3PL’s, and liquidators to help them put more money on the bottom line by improving their reverse logistics capabilities.

Reverse logistics has a big impact in any company that makes, handles, or sells products.  The National Retail Federation reported that on average 8.05% of all products sold are returned by the customer.  In 2010 that was almost $200 Billion in returned merchandise.  This doesn’t include the billions in seasonal recalls and regulated recalls processed through the reverse supply chain channel.  Goods that flow through the reverse logistics pipeline can are worth a lot of money and processing these returns can cost millions. With over 50 years experience between them, Curtis Greve and Jerry Davis specialize in helping companies improve returns processing capabilities, reduce the cost of returns, and maximize the value of assets that flow through the reverse logistics pipeline.

In total, there is over $300 Billion just in consumer goods that flow through the reverse pipeline from the primary sales & inventory channel to a secondary disposition.  However, while the value of  this inventory is in the billions, 93% of companies recently surveyed don’t even measure the impact of reverse logistics on their companies.  Companies are virtually blind to the true cost of returns and the value of the assets that are processed.

According to a recent survey of retailers and manufacturer, only 7% of the companies that responded felt they had good visibility and control over their returns processes.  If you are part of the 7% of companies, congratulations.  You have a significant competitive advantage over the field.  If you are part of the 93% of companies that are clueless when it comes to reverse logistics, you have an opportunity to dramatically improve customer satisfaction and profitability.

We specialize in helping companies develop and improve their reverse logistics pipeline.  We can help you customize a reverse solution that will ensure for your business gets the most benefit our of their returns processes. Read what other leading executives we have worked with have said about the services they received:

“I worked with Curtis while managing Reverse Logistics Strategy at Dell. As President of Reverse Logistics for GENCO, Curtis was directly responsible for the Dell Return Center in Nashville that processed customer PC’s, software, and peripheral returns. The operation included diagnostic processes, de-kitting, re-kitting, rebuild, and liquidation processes. He was also responsible for the Dell Part returns facility in Columbus OH that received, diagnosed, and processed returned computer parts from North and South America. Curtis’s efforts helped streamline Dell’s reverse supply chain, resulting in reduced pipeline inventory and more efficient processes that saved Dell money while improving services to our customers.” – Scott Pendleton, Reverse Logistics Manager, Dell Inc.

“I’ve had the distinct pleasure of working with Curtis Greve at both Kohl’s Department Stores and Linens “N’ Things. Curtis is world class strategic professional very well versed in a plethora of areas, a tremendous/respected resource. Curtis is an industry leader who has assisted a multitude of companies in improving shareholder value by reducing costs, streamlining operations and implementing technology/systems. Curtis is a well versed seasoned executive who has developed his staff, holds them accountable and drives results for his company. I highly recommend Curtis Greve.”- Jay Kent, Senior Vice President Logistics/Distribution, Kohl’s Department Stores

“I have had the opportunity to work with Curtis on a very complex and detailed project over the coarse of the past year. I was extremely impressed with Curtis’s extensive knowledge and expertise relating to supply chain management and reverse logistics solutions. His understanding of the requirements and methodology required to achieve world class performance in the reverse logistics sector is exceptional. Curtis Greve has one of the most accomplished backgrounds I have seen with extensive experience on both the retail and 3PSP segments of reverse logistics. I would highly recommend Curtis to any company who is seeking the advice or counsel of an industry expert in reverse logistics or supply chain management.” – Chris Fabian, EHF, Owner – CEO, Professional Service Solutions, LLC

Stop needlessly losing money because of your returns process.  Whether you need an expert eye to help develop reverse capabilities, review existing returns processes, benchmark vendor agreement T&C’s, increase salvage recovery rates, or improve return center operations, Curtis Greve and Jerry Davis have the experience to meet your needs and exceed your expectations.  We have provided these services for leading retailers, manufacturers, and third party service providers (3PL’s) around the world and we will do the same for your company.

Contact us today to learn how we can leverage our experience, networks, and relationships to help your company improve returns and maximize profits.  Call 877-638-7357 or email info@grevedavis.com.